Privacy

Privacy Policy

Effective April 13, 2025 · Last updated August 19, 2026

1. Introduction

SkillVantage Enterprise, LLC ("Company," "we," "our," or "us") is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, platforms, and services. The policy also extends to all SkillVantage consulting services and systems such as our talent database, HRIS, coaching platform, training modules, payroll services, and applicant tracking system (ATS).

2. Information We Collect

a. Personal Information

We may collect the following categories of personal information:

• Full name
• Email address
• Phone number
• Resume/CV and employment history
• Education and certifications
• Skills, qualifications, and assessment data
• Employer-related information
• Payment and billing information (if applicable)

b. Sensitive Information

Depending on services used, we may collect limited sensitive data such as:

• Demographic information (e.g., diversity data, where voluntarily provided)
• Background or employment-related screening data

We only collect sensitive information when necessary and handle it with heightened safeguards.

c. Non-Personal Information

• IP address
• Browser type and device information
• Operating system
• Website usage data (pages visited, time on site, click behavior)

d. Résumé and Talent Community Information

When you submit a résumé through our website or by email, we collect your name, email address, résumé, and the information contained in that résumé. This information may be retained and reviewed for current and future opportunities within the SkillVantage talent community. All résumés submitted to SkillVantage Enterprise will be routed to the SkillVantage GROW résumé database. GROW is a SkillVantage platform used to support talent profiles, résumé management, and opportunity matching.

3. How We Use Your Information

We use your information to:

• Deliver and manage our services (HR, payroll, coaching, training, and talent solutions)
• Match candidates with employment opportunities
• Facilitate employer access to qualified candidates (with consent)
• Improve platform functionality, analytics, and user experience
• Communicate updates, service notifications, and marketing (with opt-out rights)
• Process payments and transactions
• Comply with legal and regulatory obligations

Résumé and talent community information is used to maintain talent profiles, evaluate potential alignment with current and future opportunities, and support the services offered through the SkillVantage GROW platform. We will obtain consent before sharing candidate information with prospective employers or clients.

4. AI and Automated Decision-Making

SkillVantage Enterprise may use artificial intelligence and automated systems to:

• Analyze resumes and candidate profiles
• Match candidates to job opportunities
• Provide coaching insights and recommendations
• Generate predictive analytics related to hiring and workforce trends

These tools support, but do not solely determine, decision-making. Human review may be involved where appropriate. Users may contact us to request additional information or review of automated outcomes.

5. Legal Basis and Consent

By using our website and services, you consent to the collection and use of your information as described in this policy. Where required, we obtain explicit consent before:

• Sharing candidate data with employers
• Processing sensitive information
• Sending marketing communications

You may withdraw consent at any time by contacting us.

6. Sharing of Information

We do not sell your personal information. We may share information with:

• Employers or clients for recruiting and workforce solutions (with user consent)
• Service providers supporting operations (e.g., hosting, analytics, payroll processing)
• Government or legal authorities when required by law or to protect rights

All third parties are required to maintain confidentiality and data security.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain talent profiles and employer records
• Comply with legal, tax, and regulatory requirements

When information is no longer needed, it is securely deleted or anonymized.

To request access to, correction of, or deletion of résumé and talent community information, email info@skillvantageenterprise.com.

8. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. While we strive to protect your information, no system can be guaranteed completely secure.

9. Data Breach Notification

In the event of a data breach involving your personal information, we will comply with applicable laws, including notifying affected individuals and relevant authorities as required under District of Columbia law.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Analyze user behavior
• Support marketing and advertising efforts

You can manage cookie preferences through your browser settings.

11. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise your rights, contact us using the information below.

12. Email Communications and Opt-Out

In compliance with applicable laws, including the CAN-SPAM Act:

• You may opt out of marketing emails at any time
• All marketing emails will include an unsubscribe option
• We will honor opt-out requests promptly

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

14. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such data is identified, it will be promptly deleted.

15. U.S. State Privacy Compliance

SkillVantage Enterprise complies with applicable U.S. privacy laws and regulations. Users from certain states may have additional rights under their respective state laws.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

17. Contact Information

18. Ownership

SkillVantage Enterprise, LLC is owned and operated by Marceen Burgher.